Privacy Policy

Information We Collect

We may collect the following information when you visit our website or use our services:

• Personal Information: Name, email address, phone number, address, and payment information you provide when making a booking or contacting us.

• Non-Personal Information: Data such as IP address, device type, browser, and browsing activity on our site, automatically collected for analysis and service improvement.

How We Use Your Information

The information we collect is used to:

• Process your booking or transactions.

• Provide customer service and respond to your inquiries.

• Send updates related to our services, including offers or promotions.

• Enhance the user experience on our site through data analysis.

Protection of Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission method over the internet is entirely secure, so we cannot guarantee absolute security.

Sharing Information with Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share your information with:

• Third-party service providers who assist in operating our site, such as payment processing or data analysis.

• Legal authorities when required by law.

Your Rights Over Your Information

You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent for the use of your personal information at any time.

To make a request, please contact us via the contact information provided by KufayaBaliTourTravel.

Links to Other Websites

Our site may contain links to other websites. We are not responsible for the privacy policies or content of those websites. We encourage you to review the privacy policies of the websites you visit.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this site.

Payment

Available Payment Methods

We accept payments through:

• Bank Transfer: Account information will be provided after booking confirmation.

• Cash Payment: Applicable only for certain services and must be approved in advance.

Payment Terms

• Deposit Payment:

  • To confirm the booking, customers must pay a deposit of 30%-50% of the total cost.

  • The deposit must be made within 3 business days after the booking is made.

• Final Payment:

  • Full payment must be made no later than 7 days before the service date (unless otherwise agreed).

  • If the payment is not completed by the deadline, the booking may be canceled without refunding the deposit.

• Last-Minute Payment:

  • For bookings made less than 3 days before the service date, full payment must be made at the time of booking.

Cancellation and Refund Policy

• Cancellation by Customer:

  • If cancellation is made more than 7 days before the service date, the deposit will be refunded minus a 10% administrative fee of the total payment.

  • If cancellation is made less than 7 days before the service date, the deposit is non-refundable.

• Cancellation by Kufaya Bali Tour & Travel:

  • If we are forced to cancel the service due to unavoidable reasons, we will provide a full refund.

• Special Conditions:

  • If the cancellation is due to force majeure circumstances (natural disasters, pandemics, or other emergencies), the refund policy will be adjusted according to the situation.

Payment Proof

• After making the payment, customers are required to send proof of payment to our admin on WhatsApp at +62851-8309-5547.

• Bookings will only be processed after the proof of payment is received and verified by our team.

Price Adjustments

• Service prices may change at any time without prior notice. However, confirmed bookings will not be affected by price changes.

Other Important Information

• Ensure all information provided during the booking process, including payment details, is accurate and valid.

• Kufaya Bali Tour & Travel is not responsible for any transfer or payment errors caused by the customer.

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of the Kufaya Bali Tour Travel website, located at https://www.kufayabalitourtravel.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Kufayabalitourtravel if you do not agree to all the terms and conditions stated on this page.

Cookies

This website uses cookies to help personalize your online experience. By accessing Kufayabalitourtravel, you agree to the use of necessary cookies.

Cookies are text files placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes in order to operate our website. You have the option to accept or decline optional cookies. Some cookies are essential for the operation of our website and do not require your consent as they are always active. Please note that by accepting necessary cookies, you are also accepting third-party cookies that may be used via third-party services on our website, such as video pop-ups provided by third parties and integrated into our website.

License

Unless stated otherwise, Kufaya Bali Tour Travel and/or its licensors own the intellectual property rights for all material on Kufayabalitourtravel. All intellectual property rights are reserved. You may access material from Kufayabalitourtravel for your personal use, subject to the restrictions set out in these terms and conditions.

You are prohibited from:

• Copying or republishing material from Kufayabalitourtravel.

• Selling, renting, or sublicensing material from Kufayabalitourtravel.

• Reproducing, duplicating, or copying material from Kufayabalitourtravel.

• Distributing content from Kufayabalitourtravel.

Content Responsibility

We are not responsible for the content that appears on your website. You agree to protect and defend us against all claims made against your website. No links should appear on any website that may be interpreted as defamatory, obscene, or criminal, or that violates or infringes the rights of third parties, or supports the violation of such rights.

Limitation of Liability

To the extent permitted by applicable law, we exclude all representations, warranties, and conditions related to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury.

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation.

• Limit our or your liability in any way that is not permitted under applicable law.

• Exclude our or your liability that cannot be excluded under applicable law.